Stray
If you are able to safely contain the animal, please do so. If you are unable to contain the animal, please try to obtain a photograph of the animal so a team member can evaluate the species. If you are able to obtain a photograph, you may also want to post the animal online on lost pet websites, Facebook pages, Nextdoor apps or similar to help locate an owner.
Please send us an email or Facebook message with information regarding the animal and what is occurring i.e. repeatedly seen in yard, injured, etc. Typically, we respond quickly to either method of contact or we may contact you by phone if a number is provided to us. We will contact you regarding a plan to assist the animal. If you are able to locate an owner after contacting us, please follow up your original message with another to advise us that we no longer need to contact you back.
Owned
If you are no longer able to keep the animal, please contact us by email and let us know what type of animal you have and if there are any health concerns. Before we accept an animal into our program, we need to confirm space availability for the animal in our adoption program. Once we receive your email, we will evaluate our capacity to accept your animal.
In some instances, you may be asked to continue housing the animal while we conduct the adoption search and facilitate the necessary processes involved in adopting from us. If you are able to house the animal while this takes place, please let us know, otherwise we will assume that you are requesting to not continue housing while the adoption process is started.
After acceptance into the adoption program, you will be contacted by a team member to complete the animal surrender form. A written surrender form can be provided on request or completed online. If completing a written surrender form, it can be either printed and provided to us upon transfer of the animal, or it can be emailed to us ahead of time. A team member will speak with you by phone confirming time and location for transfer/pick up of the animal.
In some instances, you may be asked to continue housing the animal while we conduct the adoption search and facilitate the necessary processes involved in adopting from us. If you are able to house the animal while this takes place, please let us know, otherwise we will assume that you are requesting to not continue housing while the adoption process is started.
After acceptance into the adoption program, you will be contacted by a team member to complete the animal surrender form. A written surrender form can be provided on request or completed online. If completing a written surrender form, it can be either printed and provided to us upon transfer of the animal, or it can be emailed to us ahead of time. A team member will speak with you by phone confirming time and location for transfer/pick up of the animal.